Skip to main content

List of IDOC issue , You might find your answer [Part 6]

  1. IDoc Communication Error: "Error in RFC connection to system XYZ."

    • Validate RFC Destination Settings:

      • Access transaction code SM59 in the sending system.
      • Example: Open SM59 and navigate to the RFC destination associated with the target system (e.g., XYZ).
    • Check Connection Parameters:

      • Verify the connection parameters such as hostname, system number, gateway settings, and credentials.
      • Example: Ensure that the hostname or IP address of the target system is correctly specified in the RFC destination configuration.
    • Test RFC Connection:

      • Use the "Test Connection" function in SM59 to verify the RFC connection's functionality.
      • Example: Perform a test connection to the target system (XYZ) and ensure that the connection is successful.
    • Collaborate with Network and Basis Teams:

      • Collaborate with network administrators and Basis teams to address any network connectivity issues that may be affecting the RFC connection.
      • Example: Share the RFC destination details and error messages with the network and Basis teams for further investigation and resolution.

  2. Performance Bottlenecks: "Slow processing of high-volume IDocs."

    • Monitor System Resources:

      • Use transaction code ST06 or system monitoring tools to analyze CPU, memory, and disk usage in the sending and receiving systems.
      • Example: Monitor the system resources to identify any resource constraints that may be impacting IDoc processing performance.
    • Optimize Mapping and Transformation Logic:

      • Collaborate with functional consultants and developers to fine-tune the mapping and transformation configurations for improved performance.
      • Example: Review the mapping configurations in transaction code WE61 and WE62 to identify opportunities for optimization.
    • Implement Parallel Processing:

      • Explore options for parallelizing IDoc processing, such as dividing IDocs into batches or utilizing multiple application servers.
      • Example: Configure parallel processing settings in transaction code SM58 to distribute the workload and improve processing speed.
    • Review System Parameters:

      • Adjust system parameters related to IDoc processing, such as buffer sizes, parallel processing settings, or background job scheduling.
      • Example: Review and adjust the profile parameters in transaction code RZ10 to optimize IDoc processing performance.
  3. Authorization Errors: "Insufficient authorization for IDoc processing."

    • Check User Roles and Authorizations:

      • Review the user roles and authorizations assigned to the relevant SAP users involved in IDoc processing.
      • Example: Verify that the users have the necessary authorizations for creating, sending, or receiving IDocs (e.g., relevant authorization objects like S_IDOCMON, S_IDOCCTRL, S_IDOCADM, etc.).
    • Analyze Authorization Error Messages:

      • Identify the specific authorization error messages encountered during IDoc processing.
      • Example: Analyze the error message "Authorization for function module IDOC_INBOUND_ASYNCHRONOUS denied" to determine the missing authorization object.
    • Assign Missing Authorizations:

      • Collaborate with the security team or basis administrators to assign the missing authorizations to the relevant SAP users.
      • Example: Request the addition of the required authorization objects or roles to the user profiles and verify that the authorizations are properly assigned.
  4. Connection Timeouts: "IDoc processing fails due to connection timeouts."

    • Check Network and Communication Parameters:

      • Collaborate with network administrators and basis teams to ensure that network connectivity and communication parameters are properly configured.
      • Example: Verify that network firewalls, routers, or load balancers are not blocking or causing connection timeouts.
    • Adjust Timeout Settings:

      • Analyze the specific connection timeout error messages and adjust the relevant timeout settings.
      • Example: Increase the timeout values forRFC destinations or network connections in transaction code SM59 or system profile parameters (e.g., rdisp/max_comm_entries, rfc/max_conn).
    • Test Connection Stability:

      • Use transaction code SM58 to test the stability and reliability of the connections between systems.
      • Example: Execute the "Execute LUW" function in SM58 to test the connection and verify if the IDocs can be processed without timeouts.
  5. IDoc Archiving Issues: "IDocs are not properly archived or retrieved."

    • Review Archiving Configuration:

      • Check the archiving configuration settings in transaction code SARA and the related archiving objects (e.g., IDOC_DATA, IDOC_STATUS, etc.).
      • Example: Verify that the archiving object settings and retention periods are correctly defined.
    • Analyze Archiving Error Messages:

      • Identify any error messages encountered during archiving or retrieval processes.
      • Example: Analyze the error message "Archiving object IDOC_DATA not found" to determine if the archiving object is missing or improperly defined.
    • Reconfigure Archiving Settings:

      • Collaborate with basis administrators and functional teams to reconfigure the archiving settings as per the requirements.
      • Example: Adjust the archiving object settings, such as selection criteria, storage locations, or data retention periods, to ensure successful archiving and retrieval of IDocs.
  6. IDoc Status Monitoring: "Unable to monitor IDoc statuses and processing statuses."

    • Check Monitoring Tools:

      • Verify that the necessary monitoring tools, such as transaction codes WE02, WE05, or IDoc monitoring applications, are accessible and functioning properly.
      • Example: Ensure that the authorization object S_IDOCMON is assigned to the relevant users for monitoring IDoc statuses.
    • Analyze Monitoring Error Messages:

      • Identify any error messages or inconsistencies encountered while monitoring IDoc statuses.
      • Example: Analyze the error message "IDoc status not updated in monitoring" to identify potential issues with the update processes or authorization settings.
    • Review Update Processes:

      • Collaborate with basis administrators to review and optimize the update processes for IDoc statuses and processing statuses.
      • Example: Check if the background jobs related to IDoc status updates (e.g., RBDAPP01, RBDMANI2, etc.) are scheduled and running without errors.
  7. IDoc Reconciliation: "Data inconsistencies between sender and receiver systems for processed IDocs."

    • Analyze Inconsistencies:

      • Identify the specific data inconsistencies or discrepancies observed between the sender and receiver systems for processed IDocs.
      • Example: Compare the IDoc data, such as header, segment, or field values, in the sender and receiver systems to identify discrepancies.
    • Verify Mapping and Transformation Logic:

      • Review the mapping and transformation configurations to ensure accurate and consistent data transformation between the sender and receiver systems.
      • Example: Validate the mapping rules, field assignments, and data conversions in transaction codes WE60 and WE61.
    • Collaborate with Functional Teams:

      • Engage with functional consultants and business users to identify the root causes of data inconsistencies and determine appropriate corrective actions.
      • Example: Collaborate with the functional team responsible for master data maintenance to ensure data consistency between systems.
  8. Error Handling and Logging: "Insufficient error handling and logging during IDoc processing."

    • Review Error Handling Configurations:

      • Check the error handling configurations, such as error message types, processing modes, or custom error handling routines.
      • Example: Validate the settings in transaction code BD12 or WE21 to ensure that error messages are captured and appropriately handled.
    • Analyze Error Logs and Messages:

      • Review the error logs, such as transaction codes SM21, SM37, or application-specific log files, to identify any error messages or system log entries related to IDoc processing.
      • Example: Analyze the application-specific error logs (e.g., SXMB_MONI for SAP PI/PO) to identify specific errors encountered during IDoc processing.
    • Optimize Error Handling Processes:

      • Collaborate with basis administrators, developers, and functional teams to optimize error handling processes, improve error message logging, and enhance error resolution procedures.
      • Example: Implement appropriate error handling routines, define workflow notifications, or set up monitoring alerts for critical IDoc processing errors.

These are just a few examples of the basis-related IDoc integration issues that can be encountered and their corresponding resolution steps. It's essential to collaborate with relevant teams, including network administrators, basis administrators, functional consultants, and developers, to address and resolve these issues effectively.


You might find these interesting

How to properly Start/Stop SAP system through command line ?

Starting/stopping an SAP system is not a critical task, but the method that most of us follow to achieve this is sometimes wrong. A common mistake that most of the SAP admins do is, making use of the 'startsap' and 'stopsap' commands for starting/stopping the system.  These commands got deprecated in 2015 because the scripts were not being maintained anymore and SAP recommends not to use them as many people have faced errors while executing those scripts. For more info and the bugs in scripts, you can check the sap note 809477.  These scripts are not available in kernel version 7.73 and later. So if these are not the correct commands, then how to start/stop the sap system?  In this post, we will see how to do it in the correct way. SAP SYSTEM VS INSTANCE In SAP, an instance is a group of resources such as memory, work processes and so on, usually in support of a single application server or database server with

sapstartsrv is not started or sapcontrol is not working

 What is sapstartsrv ? The SAP start service runs on every computer where an instance of an SAP system is started. It is implemented as a service on Windows, and as a daemon on UNIX. The process is called  sapstartsrv.exe   on Windows, and   sapstartsrv   on UNIX platforms. The SAP start service provides the following functions for monitoring SAP systems, instances, and processes. Starting and stopping Monitoring the runtime state Reading logs, traces, and configuration files Technical information, such as network ports, active sessions, thread lists, etc. These services are provided on SAPControl SOAP Web Service, and used by SAP monitoring tools (SAP Management Console,  SAP NetWeaver  Administrator, etc.). For more understanding use this link : How to check if it is working or not ? In case of linux , you can simply ps -ef | grep sapstartsrv In case of windows, you need

HANA System Replication - Prerequisites & Setup

Hey Folks! Welcome back to Hana high availability blog series. In our last blog we checked out operation & replication modes in hana system replication. If you haven't gone though that blog, you can checkout  this link In this blog we will be talking about the prerequisites of hana replication and it's setup. So let's get started. When we plan to setup hana system replication, we need to make sure that all prerequisite steps have been followed. Let's have a look at these prerequisites. HANA System Replication Prerequisites: Primary & secondary systems should be up & running HDB version of secondary should be greater than or equal to Primary database sever But, for Active/Active(read enabled config), HDB version should be same on both sites. System configuration/ini files should be identical on both sides Replication happe

ST03N : The chapter for all BASIS Admins

This blog is targeted to BASIS ADMINS Transaction for workload analysis statistical data changed over time are monitored using transaction code ST03 , now ST03N (from SAP R/3 4.6C) . With SAP Web AS 6.4 the transaction ST03 is available again. From time to time ST03 and ST03N has seen many changes but later in SAP NW7.0 ST03N has reworked in detail specially processing time is now shown in separate column. Main Use of ST03N  is to get detailed information on performance of any ABAP based SAP system. Workload monitor analyzes the statistical data originally collected by kernel. You can compare or analyze the performance of a single application server or multiple application server. Using this you start checking from the entire system and finding your way to that one application server and narrowing down to exact issue. By Default :- You see data of current day as default view , you can change the default view. Source of the image : Let's discuss the WORKLOAD MONITOR By D

How to resolve Common Error : Standard Template "sap_sm.xls" missing

Hey everyone, putting forward a common error we usually face when we have “ Excel inplace” functionality enabled in our SAP system. This error occurs when validity of the signature of SAP standard templates expired or were incorrectly delivered via support packages. We can reproduce the error by doing as below.. Click on “spreadsheet” icon after any SAP ALV grid view of data is on screen to make this data to export into excel directly from SAP.

HANA hdbuserstore

The hdbuserstore (hana secure user store) is a tool which comes as an executable with the SAP Hana Client package. This secure user store allows you to store SAP HANA connection information, including user passwords, securely on clients. With the help of secure store, the client applications can connect to SAP HANA without the user having to enter host name or logon credentials. You can also use the secure store to configure failover support for application servers in a 3-tier scenario (for example, SAP Business Warehouse) by storing a list of all the hosts that the application server can connect to. To access the system using secure store, there are two connect options: (1)key and (2)virtualHostName. key is the hdbuserstore key that you use to connect to SAP HANA, while virtualHostName specifies the virtual host name. This option allows you to change where the hdbuserstore searches for the data and key files. Note

Work Process and Memory Management in SAP

Let’s talk about the entire concepts that are related to memory when we talk about SAP Application. Starting with few basic terminologies, Local Memory :  Local process memory, the operating system keeps the two allocation steps transparent. The operating system does the other tasks, such as reserving physical memory, loading and unloading virtual memory into and out of the main memory. Shared Memory :  If several processes are to access the same memory area, the two allocation steps are not transparent. One object is created that represents the physical memory and can be used by various processes. The processes can map the object fully or partially into the address space. The way this is done varies from platform to platform. Memory mapped files, unnamed mapped files, and shared memory are used.  Extended Memory : SAP extended memory is the core of the SAP memory management system. Each SAP work process has a part reserved in its virtual address space for extended memory. You can set

ABAP Dumps Analysis

Ever now and then have you heard about ABAP Dumps, We also have a joke everything in temporary in life except ABAP dumps for SAP Consultants. Lets try to understand ABAP dumps from perspective of a SAP BASIS Consultant. Dumps happen when an ABAP program runs and something goes wrong that cannot be handled by the program We have two broad categories of Dumps , In custom program Dumps and SAP provided program Dumps. Dumps that happen in the customer namespace ranges (i.e. own-developed code) or known as Custom Program , can usually be fixed by the ABAP programmer of your team. Dumps that happen in SAP standard code probably need a fix from SAP. You do not have to be an "ABAPer" in order to resolve ABAP dump issues. The common way to deal with them is to look up in ST22 How to correct the error ? Hints are given for the keywords that may be used to search on the note system. Gather Information about the issue  Go to System > Status and Check the Basis SP level as well as info

Complete Guide : XPI Inspector Tool

Content of this blog :           What is an XPI Inspector Tool ? Why XPI Tool is used ? XPI standard URL How to check XPI Tool version ? How to Install/Update XPI version using TELNET How to Use XPI Tool ? References – SAP Notes What is XPI Inspector tool ?          -    XPI Inspector is a diagnostics web application developed by SAP that collects logs and debug traces from various PI components in a very simple way and is useful for SAP PI consultants, developers, and administrators to get more insights on an issue. Why XPI is used  – 1.  Used to collect traces and logs from Messaging system or XI module. 2. Used to collect the related information to solving the issues or improving the PI or PO systems’ performance. 3. Using XPI Inspector application you will be able to collect a lot of information about your system that will help you to learn about problems in the past, to analyze new and detect such at an early stage. 4. Performs certain number of configuration checks, such as SSL c

SAP HANA System Replication - Operation Mode & Replication Mode

Hey Folks! Welcome back to Hana high availability blog series. In our last blog we checked out what is hana system replication and how it basically works. If you haven't gone through that blog, you can checkout link In this blog we will be talking about the replication modes and operation modes in hana system replication. So let's get started. When we setup the replication and register the secondary site, we need to decide the operation mode & replication mode we want to choose for replication. For now we won't focus on setting up replication as we'll cover it in our next blogs.  Operation Modes in Hana System Replication: There are three operation modes available in system replication: delta_datashipping, logreplay and logreplay_readaccess. Default operation mode is logreplay. 1. Delta_datashipping: In this operation mode initially one full data shipping is done as part of replication setup and then a delta data shipping takes place occasionally in addition to cont